The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Yoga class
Aerobics
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Children's menu
Children's play area
Spa & Leisure
Infinity pool
Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Massage
Pool with view
Room features
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Pentewan Road,
St Austell,
United Kingdom,
PL26 7AA,
Cornwall
Map view
street view
Pentewan Road,
St Austell,
United Kingdom,
PL26 7AA,
Cornwall
City landmarks
Church
Holy Trinity Church
1.4
km
1844 Market Hall
St Austell Town Museum
1.5
km
St. Austell Market House Market Hill
St Austell Market House
1.5
km
Pondhu House
960 m
Quay Road
Charlestown Shipwreck Centre
2.8
km
Cinema
White River Cinema
1.3
km
Ben's Play World
990 m
Garden
The Lost Gardens of Heligan
4.7
km
Church of St Mewan
1.5
km
Golden Penny Amusement Centre
1.2
km
Porthpean Golf Club
2.1
km
Market
St Austell Fruit and Veg Stall
1.3
km
Riverboat Amusements Ltd
1.3
km
Baptist Church
1.3
km
St Austell Baptist Church
1.3
km
Mall
White River Place
1.4
km
Carlyon Bay Golf Club
2.3
km
Market House
1.4
km
The Clay Trails
1.9
km
St Austell Cemetry Church
1.5
km
22 Grants Walk
Pave Velo
1.5
km
St John's Church
1.5
km
Friend's House
1.5
km
St Levan's Church
1.8
km
81 Bodmin Rd
Menacuddle Well
2.2
km
Ozzell Bowl
1.6
km
Golf Course
St Austell Golf Club
3.0
km
Polgooth Methodist Church
1.8
km
69 Bodmin Road
St. Austell Viaduct
1.8
km
63 Trevarthian Rd
Saint Austell Brewery
1.9
km
Nearby
Pondhu House
540 m
Restaurants
Costa Coffee
980 m
Pentewan Park Pentewan Road
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Scenic gardens
Professional service
Limited vegetarian options
Inconsistent attentiveness of F&B staff
7.8/10
Very good
Rooms
9.0
Location
9.4
Service
8.6
Dining
7.2
Guest reviews
7.8/10
based on 5 reviews
4/5
based on 2710 reviews
8.3
8.3/10 based on 2492 reviews
#7 of 11 hotels in St Austell based on Tripadvisor
Ralph
United Kingdom,
April
2024
8.6/10
I had a wonderful stay at this hotel. The rooms were lovely with comfy beds and a balcony with comfortable outdoor furniture. The service was top-notch, really professional and always trying to help with any request. The location in beautiful parkland was just perfect, and the dining experience, though nice, could have included a little more variety. The facilities were fantastic, making my stay truly enjoyable.
Rooms
9.0
The rooms were lovely with comfy beds and a balcony with comfortable outdoor furniture.
Service
9.0
The service was amazing, really professional and always eager to assist.
Location
9.0
The hotel is in beautiful parkland and well situated for surrounding areas.
Dining
7.0
The dining experience was nice, but could have offered a little more variety.
Facilities
9.0
The facilities were fantastic and enhanced my overall experience.
Alfred
United Kingdom,
April
2024
8.4/10
I absolutely loved my stay at this hotel. The rooms were cozy and offered a stunning view from the balcony, and the bathroom was fantastic. The service was top-notch with professional and helpful staff, except for a slight mishap with bookings. The location was breathtaking, surrounded by natural gardens and not far from town and the beaches. The dining experience was mostly delightful, although breakfast could use some improvement. The facilities were great, especially the spa.
Rooms
9.0
The rooms were in excellent condition and had a lush view from the balcony.
Service
8.0
The service was really professional, and the F&B staff members were lovely and attentive.
Location
9.0
The hotel is beautifully situated in wonderful natural gardens with an excellent spa, offering a lovely retreat close to town and beaches.
Dining
7.0
The dining experience was enjoyable, especially with the organic Quebec cheeses, but the disappointment with a dish on the first morning.
Facilities
9.0
The facilities were top-notch and contributed to a wonderful stay.
Daniel
United Kingdom,
December
2023
8.6/10
The hotel is located in a peaceful area surrounded by beautiful natural gardens, offering a spacious room with a large balcony. The service was really professional, always willing to assist with any request. The dining experience had some flaws, but the facilities were top-notch.
Rooms
9.0
The room was very spacious and featured a big balcony overlooking the wonderful gardens.
Service
9.0
The service was top-notch with staff members being really professional and attentive to every need.
Location
9.0
The hotel is situated in a wonderful natural setting with excellent spa facilities, making it a peaceful retreat close to town and lovely beaches.
Dining
7.0
The dining experience was a bit disappointing on the first morning but redeemed itself with well-made hot dishes.
Facilities
9.0
The facilities were excellent, especially the beautiful gardens and spa.
Paul
United Kingdom,
December
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms offered picturesque balconies overlooking peaceful gardens with a good view, although the lighting in the bedroom could use some improvement. Being provided with a bathrobe was a nice touch. The service was top-notch, with professional staff always eager to help, despite a few instances of lack of attentiveness from certain F&B members. The location was a real gem, set in beautiful natural gardens, offering a tranquil escape yet still close to the town and lovely beaches. The dining was delightful with food cooked to order, although more options for vegetarians would have been appreciated. The facilities were great, adding to the overall excellent experience.
Rooms
9.0
The rooms were cozy and clean, with lovely balconies overlooking the peaceful gardens.
Service
9.0
The service was exceptional, with professional and attentive staff who were always ready to assist with any request.
Location
10.0
The hotel's location was absolutely stunning, nestled in beautiful natural gardens, offering a peaceful retreat near both town and beach.
Dining
8.0
The dining experience was enjoyable, with food cooked to order and well-made dishes, although more options for vegetarians would have been a plus.
Facilities
9.0
The facilities were fantastic, adding to the overall comfort and enjoyment of the stay.
Scenic gardens
Limited vegetarian options
Arnold
United Kingdom,
May
2023
8.6/10
I absolutely loved my stay at this hotel! The serene gardens, warm green tea, and relaxing view from the balcony made it a perfect retreat. The bathrobe added a touch of luxury, although the room service could have been more attentive. The location was ideal for exploring the surrounding area, and being close to the sea was a major plus.
Rooms
9.0
The rooms with a balcony overlooking the beautiful gardens were a true delight. The warm green tea on tap was a lovely touch to unwind after a spa treatment.
Service
8.0
The overall service was excellent, with friendly and helpful staff. However, there were some lapses in attentiveness during check-out.
Location
10.0
The hotel's setting in the wonderful natural gardens, close to both the countryside and town, was simply perfect. Exploring the nearby town and beaches was a breeze.
Dining
7.0
The dining experience, although offering cooked-to-order food, could have been more accommodating to vegetarian guests who don't consume eggs.
Facilities
9.0
The facilities were top-notch, especially the excellent spa that complemented the natural surroundings perfectly.